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Features

Everything you need to resolve faults remotely.

From report to payout: five components that handle the whole journey together.

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Report by QR

Every property has a QR code. Your guest reports a fault with photos and a short description. No account needed. You instantly have context: what, where, and how serious.

  • No app or account for the guest
  • Photos and description in one scan
  • Straight into your language

Every property carries a QR like this

Photo diagnosis & severity

Contratista assesses the photos, determines the severity and what is needed. So you know immediately whether it can wait or is urgent — without having to judge from a distance yourself.

  • Severity rating (critical → cosmetic)
  • Assessment of the work required
  • Instantly, not after days of back and forth
Diagnosis

Flexible supply hose worn — risk of water damage to the cabinet.

Urgent

Vetted tradesperson matching

From a locally vetted pool, you assign the right tradesperson with one click, matched by region, rating and rate. The tradesperson receives all context and photos.

  • Vetted tradespeople
  • Matched by region, rating and rate
  • One click to assign
Miguel Torres
Plumber
Marbella · 8 km 128 reviews
€45/hr

Automatic invoice check

Before and after photos, materials and labour hours are checked against the job. If something does not add up, it is flagged. So you never have to blindly approve a bill from Spain.

  • Before/after photos alongside the invoice
  • Materials and hours checked
  • You approve — or you do not
Invoice #2041
Materials — trap + seal €38.50
Labour — 1.5 h €67.50
Total €106.00
Low risk
Amounts match the job

Insurance report

After every resolved job, Contratista generates a clean PDF report with photos, costs and work carried out, useful for your insurer, your records or the next owner.

  • Automatic after every job
  • Photos, costs and work bundled
  • Ready for insurer/records
Contratista. Ready
Insurance report
Leak — Villa Almendro
  • Diagnosis, before/after photos and invoice bundled
  • Ready to submit
Your own tradespeople

Trusted tradesperson? Bring them along.

Alongside our vetted pool, you can also deploy your own trusted tradespeople, no friction, no commission. They work directly for you; we handle the paperwork.

  • No commission, you and your tradesperson settle it directly
  • Invoice check and insurance report apply to your own tradespeople too
  • Manage your tradespeople in one place, alongside the vetted pool
Your own tradespeople
No commission, you and your tradesperson settle it directly
Invoice check and insurance report apply to your own tradespeople too
Manage your tradespeople in one place, alongside the vetted pool

Ready to hand off the whole journey?

Set up your first property in a few minutes. Free while we build our vetted pool.

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Functional cookies

These cookies are necessary for the platform to work and cannot be disabled. We set: login and session cookies to keep you signed in (Supabase, sb-…-auth-token, for the duration of the session); a language-preference cookie (locale, about a year); a cookie that remembers your cookie choice (ct_cookie_consent, up to 24 months); a technical session cookie that lets us trace faults and see where visitors drop off, without tracking who you are (ct_sid, 30 days); and security cookies against bot abuse of forms (Cloudflare Turnstile). For administrators, a session cookie for secure account management may be set temporarily (mfa_trust, imp_as). All these cookies are placed by Contratista or by the named service provider on our behalf.

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